TERMS AND CONDITIONS
We stand behind our products 100% and will provide a refund if you are not satisfied with the product for any reason. If you find any product you purchased from us to be unsatisfactory, please email us at firstname.lastname@example.org. Satisfaction guarantee terms:
You must contact Upodium Enterprises, LLC (hereinafter “Upodium”) for a return authorization within 30 days from date of original shipment.
All refund requests must be submitted in writing by sending an e-mail to email@example.com. Request for refund must include:
– Reason for refund
– Your name and address
– Original invoice number
– Original date of purchase
– All product must be unopened and in the original packaging as practicable.
Return shipping expenses are the responsibility of you the buyer.
Shipping & Delivery
At this time, Upodium ships merchandise to locations within the United States. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. If a shipment or any portion thereof is lost or damaged, it is the responsibility of the user to submit a claim assuming that said loss or damage is through no fault of Upodium.
Upodium makes a commitment that all orders paid for by 2:00 PM Pacific will be processed for delivery the same business day. However, events beyond the control of Upodium may from time to time delay the shipment to the next business day. Upodium shall not be responsible for any action resulting from unexpected delays
In the event Upodium offers free shipping to customers, Buyer understands and agrees that risk of loss still passes to the customer once shipment has been transferred from Upodium to the shipping carrier. It shall be the responsibility of the customer to file any claim involving loss or damage of goods with the shipping carrier. All shipments should be inspected by customer before being accepted.
Upodium charges sales tax for merchandise ordered on this Web site when deliveries are within the state of California.